Centre for Right Direction (CRD)

Performance is the results accomplished by an employee in meeting specific objectives or the development of competencies necessary for effectively doing a job.

Performance Management is a long term process that focuses on continuous performance improvement or "change" for short. Its goal is to create a climate of shared understanding about what is to be achieved, and then developing people to increase the chance that it will indeed be achieved. Performance management is a continuous process of supervisors and employees working together to:

	Set performance expectations linked to organizational objectives;
	Establish criteria against which individual and unit performance can be measured;
	Identify areas for competency improvement;
	Provide performance feedback;
	Continually enhance performance.

A lot of people associate performance management with the annual performance review. While it can and often does include performance reviews, it goes far beyond it in that it looks at performance improvement as a daily activity, rather than just a yearly event. Performance management is more about focusing on people, or to be more exact -- developing people so they can perform.

Performance Management helps organizations achieve their strategic objectives. It is a gateway that harnesses data from all corporate systems and aligns organizations together. The main purpose is to link individual goals and organizational goals so that the organization can be nurtured and grow.

Performance Management Instructors understand and use up-to-date training techniques and a variety of training methods, including lectures, discussions, individual exercises, role plays and visual aids, to give all participants the best opportunities for learning about employee performance management.

Corporate performance management improves the capability of a business. It provides three important values to the business. They are information delivery, performance oversight, and performance effectiveness. These values help to understand, manage and improve the business. Corporate performance management system coordinates the performance of managers, staff, customers and suppliers within an integrated environment.

The basic elements of corporate performance management (CPM) are providing information and strategy planning. CPM can provide the core decision makers direct access to required information. With a clear understanding of the facts of the business, informed decisions can be taken for boosting the performance. Performance oversight signifies an overall view of the business details. CPM provides the required performance oversight to the management which helps in optimizing the business. Performance effectiveness helps business executives as well as decision makers to set clear goals and work towards achieving them. CPM assures the necessary performance effectiveness.

Planning is the first step in the performance management process cycle and provides the foundation for an effective process. Planning helps to encourage commitment and understanding by linking the employee’s work with the organization’s goals and objectives.

The planning phase also establishes expectations of how the work is to be performed. Results, rather than activities, should be the focus in evaluating performance. Expectations should be clearly stated and the results measurable. As an employee you need to clearly understand what is expected of you and how the work you do will be measured or evaluated.

Managing is the second component of the performance management cycle. This step distinguishes performance management as a process from performance appraisal as an activity.

Every employee in a company is responsible for managing his or her own work performance. Within this context, managing consists of:

Reviewing